Recovery Coach

What is a Psychosocial Recovery Coach

A Psychosocial Recovery Coach is a funded support by the NDIS for individuals with a psychosocial disability who provide capacity building supports. A Recovery Coach works with you to build and use your strengths to achieve the life you want.

With a Recovery Coach, you are in control, and we work with you to achieve your state of wellness. This is done through our holistic approach to recovery, where we look at all aspects of your life and mental health and how these accompany your journey to recovery. A Psychosocial Recovery Coach is a skilled mental health professional who can advocate for you, and support you to achieve your goals through recovery-oriented practice.

About our Coaches

At Karakan, our Psychosocial Recovery Coaches come equipped with either lived, learned or dual experiences.

We are experts in the field of mental health and Psychosocial Disability.

We embody a recovery-orientated framework which helps you to take ownership of your recovery and wellbeing.

How we do it?

By building recovery-enabling relationships to support you to live a full and meaningful life whilst understanding and respecting you, your values, preferences and interests.

  • We help you to identify your strengths, assets, and areas of control, whilst also identifying those you need help with,
  • We help you to identify and set goals and support you to achieve these,
  • We work with you and your supporters to implement a recovery plan that you believe in and are motivated to achieve,
  • We provide coaching to increase recovery skills and personal capacity; this includes motivation, resilience, and decision-making,
  • We support your engagement with NDIS by helping you to understand and implement your supports,
  • We collaborate with your supporters, this could be family and friends, as well as other support systems to provide integrated supports to assist you in your journey of recovery orientated supports.

How will it help you?

  • Our Recovery Coaches will help you build your confidence in recovery by supporting you to develop recovery skills and capacity.
  • We will help to motivate and empower you on your choices.
  • You will have someone in your corner at all times who understands your struggles and is motivated in helping you achieve wellness.
  • You will feel more connected with your supporters and community, as your recovery coach educates you on resources available.
  • You will have access to suitable supports under the NDIS and will have someone to help monitor and inform your supports, which will take the stress away from you.

What we do with you?

Your Recovery Coach sessions are guided by you, the actions we take and the activities we do are all based on your goals – You’re in control and we work with you to achieve your state of wellness.

This could be done through one-on-one recovery sessions, where we work in the home to build your independent skills, capacity, and confidence.

  • Do you need help setting a budget and sticking to it?
  • Would you benefit from guidance around improving your motivation within the home?
  • Do you want to access to some allied health professionals to build your skills? Your recovery coach will work with you to understand your needs and together you will explore suitable options; this could be a psychologist or an occupational therapist.

We may go into the community and explore resources available, maybe you want to engage in some mental health groups? Your recovery coach can help you locate groups that suit you and your needs and can support you to engage.

You might want to build your confidence in accessing the community independently/without support, so we might do some role playing or supported engagement where we go into the community together and identify areas of concern to work on.

Is your goal to find purpose in employment, volunteering or studying? Your session may include comprising a resume and identifying what you’re looking for out of employment, we could explore job agencies or search online for something that sparks your interest.

Some days you might just need someone to listen, this could be done in the home, or we could go to a local park and walk and talk.

What is Recovery-Orientated Practiced?

Recovery is defined as ‘being able to create and live a meaningful and contributing life in a community of choice, with or without the presence of mental health issues’.

Recovery-oriented mental health practice refers to the application of sets of capabilities that support people to recognise and take responsibility for their own recovery and wellbeing and to define their goals, wishes and aspirations.

  • recognises and embraces the possibilities for recovery and wellbeing created by the inherent strength and capacity of all people experiencing mental health issues,
  • maximises self-determination and self-management of mental health and wellbeing,
  • responds to gender, sexuality, culture, family and community,
  • assists families to understand the challenges and opportunities arising from their family member’s experiences.”

Your next step to recovery

Do you have an NDIS plan and approved funds for a Psychosocial Recovery Coach? Chat to one of our friendly Recovery Coaches to see if we are the right match for you. We can arrange a no-obligation intake meeting so you can get to know us and what we can do for you.

If you already have an NDIS plan but are unsure if you have Psychosocial Recovery Coaching, chat to one of our friendly Recovery Coaches to help you identify if this has been included in your plan.


Even though you have a Support Coordinator, you may be eligible for a Recovery Coach. Chat with your Support Coordinator or Local Area Coordinator to find out.

If you don’t have an NDIS plan, you may be eligible if your mental health condition is impairing your day-to-day life and is likely to remain across your lifetime.

To find out if you’re eligible you can visit the NDIS website

You can check your eligibility online through the forms or checklist. If you meet these criteria, you can either

Psychosocial Recovery Coaches are different from a Support Coordinator in that they bring specialised knowledge and skills specific to psychosocial recovery and mental health.

A Support Coordinator assists you to understand and implement your NDIS plan, connect to community and build capacity; however, they may not have specific psychosocial expertise or qualifications.

A Psychosocial Recovery Coach must have either

  • Lived experience; Two years of experience in mental-health related peer work and/or a certificate IV in Mental Health Peer work or similar training,
  • Learned experience; Certificate IV in mental health, community services, other related health fields or similar training, and/or two years of experience in mental-health related work.

A Psychosocial Recovery coach provides capacity building supports and demonstrates knowledge, skills and training specific to psychosocial recovery and mental health.

A Support Worker provides core type supports to complete activities of daily living and community, social and/or recreational activities. This could be transport to a doctor’s appointment, support to go shopping or going to a community event.