Our Team

Our team are dedicated to ensuring that you have a great experience with Karakan, upholding the values and continuing to innovate to bring new opportunities to the people that we support.

Senior Leadership Team

Cameron Thayer

CEO
Cameron Thayer is a passionate, highly driven and socially minded community business leader that has a personal mission to empower people, change lives and give back to community. He has enjoyed a diverse career in and out of the community sector over the last 20 years, including 13 years in leadership and executive roles and has strong experience providing strategic and operational leadership across a range of organisations and functions. These include strategy development, strategic partnerships, business development, operational management, risk and assurance, and community program design and delivery.

He has obtained a Bachelor of Behavioural Science (Psychology) and a Masters in Business Administration and enjoys applying contemporary strategic management practice to respond to a dynamic and diverse community sector environment, always with the aim to optimise the ability to support and empower marginalised people in our community.

Cameron has a strong interest in how NFP leaders develop social capital and strong organisatonal culture to leverage the value that people bring to this sector and drive innovative solutions to social challenges. He is committed to building these foundations in his leadership practice.

Read More

Michelle Sharp

Corporate Services Manager 

Michelle is the Corporate Services Manager at Karakan and plays a key role in managing the finance and corporate services portfolio working collaboratively across the departments to achieve the organisational objectives.  She has been part of the Karakan team for over 10 years where she has witnessed Karakan grow to an organisation that is well respected in providing individualised support to people in our community.

Read More

Peter Deller

Support Services Manager
Peter has more than 35 years’ experience working across corporate, not-for-profit and government organisations and has served on department steering committees. With qualifications in change management, community engagement and Direct community-based service delivery, Peter is an experienced senior leader adept at managing large-scale multi-stakeholder projects and service delivery, navigating complex environments, developing strategic frameworks, and driving organisational change.

Read More

Shobana Nandakumar

Marketing Manager

Self-driven, flexible, and reliable marketing manager seasoned in developing and implementing agile marketing strategies in an evolving business environment . She has over 18 years of global marketing and consulting experience across retail, FMCG, and non-profit organizations. Currently, she is heading marketing for Karakan and is eager to be the voice of the customer and pursue major pursuits and programs. She is driven, passionate, and committed to the business with a focus on customer needs and it is this same acute customer-centricity that enables her to lead marketing strategies to execution in a way tangible business benefits are assured for the business she works with.

Read More

Shan Fay

Quality and Risk Manager 

Shan Fay joined Karakan in February 2022 as our Quality and Risk Manager. For over twenty years, she has worked in WHSE, HR, project, risk, and quality roles in a range of industries and countries. Shan is passionate about making a difference in her communities; and regarded as an effective collaborator, committed to excellence in communication and engagement. She is experienced in the establishment and maintenance of quality certifications; business management system review, improvement planning and implementation. Shan is driven to integrate processes with systems to enable people to experience confidence and satisfaction in how they provide and receive service. She has innate aptitude for delivering quality outcomes through critical analysis of factual detail, underpinned by a deep appreciation for the nuance of societal and human factors, and the challenges of change control. Shan’s mission to fulfil continuously improving, pragmatic efficiency and effectiveness is founded in a persistent endeavour to appreciate and harness the skills and passion that exists within teams to generate an experience of creating value together

Read More

Service Delivery

staff member jannelle

Janelle Carrington

Team Facilitator

Janelle is one of our Team Facilitators and is responsible for supporting the customers and staff so that each customer’s team is meeting their needs. Janelle has over 15 years’ experience working with people from diverse backgrounds, including family and domestic violence. Her passion and insights, allow her to look for solutions so that she is able to support people to live their best lives within their communities.

Read More

Emily Wheeler

Team Facilitator

Emily is one of our Team Facilitators at Karakan and is responsible for communicating with our customers and our service team to deliver the best possible support to our customers. Prior to starting in the facilitator role, Emily has been providing customer support with Karakan in a customer service role since 2019. Emily is also currently studying a Bachelor of Social Work degree and is very passionate about working towards a better education of mental health and ending the stigma associated with mental health challenges.

Read More

Michelle Inwood

Team Facilitator

Hello, my name is Michelle, and I am a Team Facilitator here at Karakan. My role is about supporting staff to provide great services to our clients and ensuring client needs are met. My experience lies in Mental Health, Education and Employment, Facilitation, Supervision, and Leadership.

I believe that everyone deserves to feel valued and connected

Read More

Support Coordination

Craig Stephens

Support Coordinator

Craig is a Support Coordinator and Psychosocial Recovery Coach focused on empowering Karakan customers to realise their best lives by better understanding and utilising their NDIS plan. Craig is passionate about social justice, inclusion, equality and strengths based capacity building practice. He has a holistic, ethical, open and forthright approach to his practice. Craig’s experience and qualifications in support work, community sector management and counselling with a focus on psychosocial disability solidly ground him in this role. He is uniquely positioned to realise his vision to grow Karakan’s Psychosocial Recovery Coaching services to be the market leader.

Read More

Nirupa

Support Coordinator

Nirupa is a Support Coordinator with a passion for placing the wellbeing of her client at the centre of any solution. Based on honesty and positive energy, Nirupa’s transparent approach to open communication serves to build trust and provide appropriate support pathways for all concerned. Nirupa is a registered Social Worker with AASW since 2015. Nirupa’s qualifications include, Masters in Social Work, Masters in Conflict Resolution, Bachelor of Law, and Graduate Certificate in Human Services. Nirupa has over 25 years’ experience working with diverse backgrounds including mental health, social work, child protection, family law system, family violence, conflict resolution and human rights.

Nirupa has extensive experience working in mental health area and passionate about supporting the customers to achieve their goals. She has a broad understanding of the NDIS and is a highly skilled Support Coordinator and Recovery Coach. Nirupa has lived and worked in the Logan region for many years. She has exceptional knowledge of local resources and networking.

Read More

Katrina Batterson

Support Coordinator

Katrina is a Support Coordinator and Psychosocial Recovery Coach who is passionate and strongly focused on empowering, advocating and supporting Karakan customers to live their best lives. Katrina does this by supporting our customers to better understand, creatively and flexibly utilise their NDIS plans. Katrina supports individuals to make informed choices and assists customers to connect with services within their communities to build those important connections and sense of worth and value. Katrina works with our customers to capacity build for their futures working to achieve one’s life goals. Katrina takes pride in the positive support she provides and proactively engages and includes her customers. She ensures that our customers are at the centre of the support that is identified and delivered. Katrina is a transparent and trustworthy person who is warm in nature, kind, friendly and has a caring approach and attitude. Katrina uses a holistic approach to identify any physical, emotional, and psychological areas of concerns which may impact on one’s wellbeing and works with her customers to build resilience. Katrina understands that everyone’s life journey is unique, and that all people are valued for who they are and not the Mental Health illness or challenge.
Katrina underpins her support by 5 strong core values.
Equality, Respect, Kindness, and Patience.
Katrina comes with extensive experience working as a nurse for the past 20 years with the last 15 years spent working in numerous roles within the Mental Health field. Katrina believes she has chosen her right career path and will always work to support people are affected by the impacts of Mental health.

Read More